Directors' Report Period Ended 30th November 2012

The directors present their report with the financial statements of the company for the period ended 30th November 2012

Principal activities
The principal activity of the company in the period under review was:
To raise awareness, to educate and train members of the public in all aspects of violence and aggression in society with particular reference to thier place of work, in methods of security, their personal safety

Directors
The directors shown below have held office during the whole of the period from
01st December 2011 to 30th November 2012
Paul Infield
Jill Tombs
Sarah Simpson
Chantal Rickards
Ian Johnston
Harvinder Hunjan
Andrew Tappin

The director(s) shown below were appointed to the company during the period
John Harvey on 17 October 2012
Chirstopher Shelley on 17 October 2012
Celia Blakeway-Philips on 17 October 2012

The director(s) shown below resigned during the period
Claire Levey on 03 May 2012

The mission of Suzy Lamplugh Trust is to raise awareness of the importance of personal safety and to provide solutions that effect change in order to help people avoid violence and aggression and live safer, more confident lives. The charitable objects as set out in the governing documents are to educate and train members of the public in all aspects of violence and aggression in society with particular reference to their place of work, in methods of security, their personal safety and in managing and avoiding violence, aggression and tension within themselves and others. 2012 saw progress on the key strands of the Trust’s Strategic Plan. The key strands are: KS1 Helping and supporting more people. KS2 Educating people to live their lives more safely. KS3 Informing and influencing people who shape policy and practice. KS4 Building capacity. Achievement and performance on the activities associated with these strands is set out below. The Trustees have complied with the duty in section 4 of the Charities Act 2006 to have due regard to the public benefit guidance published by the Charity Commission in determining the strategy and activities undertaken by the charity. Achievements, Performance and Public Benefits National Personal Safety Day (key strands 1, 2 and 3) The 2012 National Personal Safety Day campaign was called Tech No Chances. It aimed to give people some practical, common sense tips on how to improve their safety when using modern technology such as mobile phones. The reach of National Personal Safety Day grew for the fourth consecutive year in terms of the number of organisations taking part and the numbers of resources distributed around the country. The day was sponsored by Ladbroke’s, for which the Trust is very grateful. The day also received a boost from colleagues at Transport for London, who produced an additional 20,000 leaflets for distribution around London’s transport network. This was particularly valuable as initial engagement of partners in London had been challenging due to the demands placed on resources by the Olympic and Paralympic Games. All supporter organisations from across the country ran personal safety events/activities and promoted the campaign on the day. They included: • 83 Police Teams • 90 Council Departments & Public Sector organisations • 80 Schools & Colleges • 11 Commercial organisations • 12 Charities • 42 Neighbourhood Watch Teams. The Trust distributed 200,000 leaflets and 7,000 posters to partner organisations. National Personal Safety Awards (key strands 3 and 4) The annual National Personal Safety Awards recognise good practice and effort in raising awareness of personal safety. This year’s awards were held at Altitude 360, in central London, and were expertly hosted by ex-police officer and TV presenter Jacqui Hames. The following awards were made: • National Personal Safety Day Award ~ This award went to Lee Garner, Security Manager for the Betsi Cadwaladr University Health Board, for his exceptional work in raising the profile of personal safety and National Personal Safety Day, not only throughout his own health board but across the NHS in Wales. • Safer Workplace Award ~ This award went to Centrica and British Gas for their hard work and comprehensive approach to personal safety, which has now been fully embedded within the culture of the whole organisation. They were also chosen because of the commitment both organisations have shown towards their employees’ wellbeing. • Safer Community Award ~ This award went to Flintshire Neighbourhood Watch Association for the innovative and creative ways in which they engaged all parts of the community, especially young children. Overall the judges were really impressed with the great ideas they have implemented to help promote personal safety in their local area. • Inspiring Individual Award ~ This award went to Jason Oldroyd from Ravenscliffe High– a special secondary school in Calderdale, Halifax – for the personal commitment he has demonstrated towards improving personal safety at his school. He was also chosen because of the innovative ways in which he spread awareness across the community, which also engaged local partners. • Taking Stalking Seriously Award ~ This award went to Harry Fletcher of NAPO (National Association of Probation Officers) and Laura Richards of PAS (Protection Against Stalking) for their successful work campaigning for stalking to be recognised as a named crime within England and Wales. • Inspiring Individual Award in the field of stalking awareness ~ This award went to Tracey Morgan for her lifelong commitment and dedication to improving the support of stalking victims. By using her own experiences, she has helped other victims to be heard and taken seriously. She continues to campaign and educate others on this pernicious crime. • Diana and Paul Lamplugh Award ~ This very special award – only in its second year – has been awarded posthumously to Linda Shanahan, who worked for the Scottish Centre for Healthy Working Lives in Hamilton, Scotland, for her exceptional personal commitment to personal safety. Her work has had a long lasting impact on the working lives of many people in Scotland. All the awards were generously sponsored by Ladbroke’s, apart from the Safer Workplace Award which was sponsored by Geonovo. Contributing to Government strategy (key strand 3) The Trust continued to feed into stakeholder fora hosted by ACPO, Crown Prosecution Service and the Home Office, and maintained a regular dialogue with Transport for London on a range of transport safety-related issues including safe travel for disabled people. A constructive discussion was also initiated with Passenger Focus about safe practices in obtaining personal information from passengers in the event that they are unable to pay train fares. The Trust responded to a Ministry of Justice consultation looking at how the Police and Crime Commissioners will affect support for witnesses and victims of serious crime. The Trust was quoted in the results of the Independent Inquiry in to Stalking Law Reform, to which it had previously given evidence, and liaised with colleagues at Ministry of Justice and Home Office regarding the implementation of the new stalking laws. Supporting victims of stalking or harassment (key strands 1, 2, 3 and 4) Suzy Lamplugh Trust runs the National Stalking Helpline, the UK’s first dedicated helpline for victims of stalking and harassment. In the year 2012, there were 2,445 contacts with the Helpline via its phone line, email service and via the online forum set up to encourage victims of stalking to support each other. The Helpline continues to be supported by a group of trained volunteers who increase the level of service the Helpline can provide. November 2012 saw the offence of stalking recognised in law for the first time. This provided an opportunity for the Trust and the Helpline team to draw attention to the support needs of victims of stalking, from the criminal justice system and beyond. The Trust hosted a discussion between victims of stalking and ministers from the Home Office and Ministry of Justice, and participated in a range of interviews with local and national television and radio. Drawing on the unique perspective of the Helpline team on the needs of victims of stalking, Helpline advisors also gave talks and training to a number of partners in the statutory and voluntary sectors, to build their capacity to support victims of stalking. Media activity (key strands 2 and 3) We continued to work proactively and reactively with newspapers, magazines and trade journals to provide information on personal safety for their readership. This is an important way of getting our message out to the public. Once again, our Christmas Safety Tips were taken up by a number of local newspapers, which in many cases reprinted the tips in their entirety. Media carrying personal safety advice this year included: Press: Professional Security; In Practice; Inside Housing; Primary Times; First News The Sun; Daily Star; Sunday Express; The Independent; Look magazine; Closer magazine; numerous regional and local press. Broadcast: Radio Jackie, BBC Radio London; BBC Leicester; BBC Wales; Radio Cardiff; BBC Radio Essex; LBC Radio; BBC Radio Sheffield; Radio Sussex; Radio Birmingham; ITN and This Morning The Director and Helpline Manager gave a number of television and radio interviews, especially around the change in the law on stalking, in late November. Taxi Licensing (key strands 2 and 3) The Director continues to serve on the Taxi and Private Hire Referral Panel in London. This panel meets on a quarterly basis to assess applications from individuals looking to work as taxi drivers. The panel has the power to reject applications if there are causes for concern resulting from CRB checks. The Trust also actively supports the Transport for London Safer Transport at Night campaign to discourage the public from using illegal minicabs. The Trust submitted a response to the Law Commission’s consultation on Reforming the law relating to taxi and private hire services, in September, advocating for the personal safety of passengers and drivers alike to be taken more seriously in the licensing of taxis, minicabs and their drivers. Trading activities (key strands 1, 2 and 4) Overall, around 470 courses, talks and workshops were delivered during the year, including open access and in-house training events. As expected, the impact of public sector cuts continued to hit the Trust in 2012. Overall, training achieved 70% of budgeted income, however sales of resources such as alarms and booklets brought in 137% budgeted income. The investment from the Big Lottery Transition Fund in the Trust’s infrastructure, particularly in IT, enabled improvements to the website, web-based shop and knowledge management, all of which will ultimately enable us to provide a more streamlined service to our customers. The Trustees took the significant step of agreeing a new structure and business model for the delivery of training in October 2012. This includes the recruitment of an in-house trainer and a revised set of procedures for the delivery of training. These steps are, in part, designed to allow the Trust to increase the direct contact it has with its customers and to develop its portfolio of training materials and products. Plans for the future 2013 is set to be a year of transition and development: the Trust will progress the aims of its existing strategic plan and implement the changes to its business model agreed by the Trustees in October 2012. It will launch a new website and web-based shop and carry out research into the impact of its activities. The Trust will also develop its strategic plan for the next phase of its development, to include building up a sustainable funding base from which to launch a range of new initiatives to take its messages to a broader range of beneficiaries, including children and young people. Financial Review The audited accounts for the year to 30 November 2012 show a combined deficit of £16,773 in general, restricted and designated funds. Fundraising 2012 saw a shift away from event fundraising towards activities with a higher return on investment, including sponsorship and trust fundraising. We are immensely grateful to the many people and organisations who so generously donated money, time, goods and services in the past year to further the work of the charity. Sponsorship Ladbroke’s - National Personal Safety Day and three National Personal Safety Awards Geonovo – One National Personal Safety Award (Safer Workplace) Projects for which Funds were held The projects for which restricted funds have been held during the year are listed in Note 15 of the Financial Statements. The Trust has designated the following amounts for future expenditure: £6,800: Pension Reserves fund £100,000: Dowler Family Donation, designated as follows: £47k - contingency fund to use in the event of loss of funding for ‘core costs’ £23k - fund to cover the cost of moving to new premises when the need arises £30k - investment fund in new personal safety projects, to be used only if matched funding is secured from other sources. The trading subsidiary’s activities are limited to sales of personal safety alarms and accounting for sponsorship, royalties and commissions and fundraising events on behalf of the charity. These activities show a profit of £18,613 (compared to £16,623 in 2011), which has been paid under gift aid to the charity. Reserves Policy and Funding Charities are required to determine a reserves policy having regard to their commitments and regularly available funds. To meet the charity’s requirements for working capital and any temporary shortfall of funds, the Trustees review the reserves policy on an annual basis and consider it prudent to work towards establishing an unrestricted cash and net liquid assets reserve fund to the value of six months’ running costs, defined as salaries, premises, insurance and essential administration. The average six month figure for these expenditures in 2012 was £212,382 (2011 was £212,382). At 30 November 2012 our general funds reserve position (not already designated) was £ 196,038 (2011 was £135,509). Risk Statement The Trustees are, more than ever in the current economic climate, aware of the need to address the risks facing the Suzy Lamplugh Trust. The Risk Statement reviewing the major risks to which the charity is exposed is reviewed annually by the senior management team and the Board of Trustees. A copy of this Statement is available from the National Centre for Personal Safety. Investment Policy At the present levels of funds in hand, the Trustees consider that the most appropriate placement of cash, in excess of immediate working capital requirements, should be on interest bearing bank deposit. If funds available should increase beyond the amounts required for short-term use, this policy will be reviewed. Structure, Governance and Management The Trustees, who are also directors for the purposes of company law, present this report and the audited financial statements of the company for the year ended 30 November 2012, which have been prepared in accordance with the Statement of Recommended Practice - Accounting and Reporting by Charities (revised 2005) and the Companies Act 2006. The legal and administrative details set out in page 1 form part of this report. The Suzy Lamplugh Trust is a registered charity and a company limited by guarantee. The governing documents are the Memorandum and Articles of Association. The board of Trustees meets four times a year to oversee progress against the strategic plan. In addition, a Finance Committee meets at least four times a year to consider the organisation’s financial operations in more detail and this committee reports back to the full Board. There is Policy Committee comprising staff and trustees, which meets twice a year to consider the Trust’s stance on key issues of public policy. The Chairman and Deputy Chair meet with the Director monthly. The Trust has a wholly owned subsidiary company - SLT Training and Resources Ltd. The principal activity of the subsidiary is trading in personal alarms and acting for the parent company in the areas of sponsorship, royalties and commissions, cause related marketing and fundraising events. The Board is responsible for ensuring that it is made up of Trustees who are collectively able to fulfil the governance function of the Board, and therefore needs to have a mix of skills, both those which relate to the objectives of the organisation, and more generic skills and experience such as legal and financial. The Board undertakes a self-assessed skills audit against the set of skills it has identified as being essential for the governance of the organisation. This enables the Board to identify where skills gaps are, which informs the trustee recruitment process. Trustees may be recruited by invitation or through advertising. Anyone is able to stand for election as a Trustee at any time in the year. The Board has the power to elect or co-opt a Trustee at any time as long as that election does not mean that the total number of trustee exceeds 12. Trustees are appointed at the AGM and at each AGM a third of board members (the longest serving since election or re-election) must resign and may stand for re-election. The Board is responsible for strategic decision making and setting the yearly budget. A Trustee indemnity insurance policy is in force with an annual premium of £1,284 (2011 - £1,260). All trustees are able to access learning and development opportunities relevant to their Trustee position. The Trustees have no beneficial interest in the charitable company or its subsidiary. No Trustee receives any remuneration for services as Trustee. The Trustees delegate day-to-day administration of the charity to the Director who reports directly to the Board. The Director leads a staff team of 12 salaried staff (10.6 full time equivalents). The organisation also benefits from volunteers who contribute approximately 90 hours per month to the charity. Statement of Trustees’ Responsibilities The Trustees, who are also directors of the charitable company, are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and regulations. Company law requires the directors to prepare financial statements for each financial year. Under that law the directors have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law). Under company law the directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the company and of the profit or loss of the company for that period. In preparing these financial statements, the directors are required to: • select suitable accounting policies and then apply them consistently; • observe the methods and principles in the Charities SORP; • make judgments and accounting estimates that are reasonable and prudent • prepare the financial statements on the going concern basis unless it is inappropriate to presume that the company will continue in business.The directors are responsible for keeping adequate accounting records that are sufficient to show and explain the company’s transactions and disclose with reasonable accuracy at any time the financial position of the company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. So far as each of the directors is aware at the time the report is approved: • there is no relevant audit information of which the company's auditors are unaware; and • the directors have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditors are aware of that information. Auditors A resolution proposing the reappointment of haysmacintyre as auditors has been submitted to the AGM. Approved by the Trustees on 1 May 2013 and signed on their behalf by Paul Infield (Chairman)

The above report has been prepared in accordance with the special provisions in part 15 of the Companies Act 2006

This report was approved by the board of directors on 01 May 2013
And Signed On Behalf Of The Board By:

Name: Paul Infield
Status: Director

Profit and Loss Account

for the Period Ended 30th November 2012

The notes form part of these financial statements

Statement of total recognised gains and losses
30th November 2012

Statement of total recognised gains and losses

The notes form part of these financial statements

Balance sheet
As at 30th November 2012

The notes form part of these financial statements