REGISTERED NUMBER: 06943654 (England and Wales)

STRATEGIC REPORT, REPORT OF THE DIRECTORS AND

FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2017

FOR

DATAFORCE INTERACT LIMITED

Page

Company Information

1

Strategic Report

2

Report of the Directors

5

Report of the Independent Auditors

6

Statement of Comprehensive Income

8

Balance Sheet

9

Statement of Changes in Equity

10

Cash Flow Statement

11

Notes to the Cash Flow Statement

12

Notes to the Financial Statements

13

DIRECTORS:

V Robu

J G Reynolds

REGISTERED OFFICE:

10 Pondwood Close

Moulton Park Industrial Estate

Northampton

NN3 6DF

REGISTERED NUMBER:

06943654 (England and Wales)

SENIOR STATUTORY AUDITOR:

Sanjeev Phadke

AUDITORS:

Butler & Co LLP

Chartered Accountants

& Statutory Auditor

Third Floor

126-134 Baker Street

London

W1U 6UE

The directors present their strategic report for the year ended 31 December 2017.

Dataforce Interact Limited is a wholly owned subsidiary of DF Property Portfolio Limited, whose parent company is Dataforce

Interact Holdings Limited (formerly HOV Global Services Holdings Limited).

The Company is principally engaged in providing customer communications handling services, including database management;

telephone, email and mail response handling; high volume mailing; and fulfilment for a wide range of clients.

The Company and group wide strategy is to create a business that is recognised for producing innovative and integrated marketing

solutions from concept to delivery.

These objectives can be achieved through:

- providing a multi-channel communication centre that delivers first class service to our clients' customers;

- increasing the value that our clients create from their customers through our use of data analytics integrated with operational

delivery;

- focusing our business on key market sectors so we can remain in touch with and deliver the special requirements of each sector; and

- creating long term relationships with our clients through the provision of proactive, innovative solutions to support their marketing

activities.

REVIEW OF BUSINESS

The Company strategy is to grow organically by expanding its client base and extending the range of services provided to existing

clients. This will be achieved through the effective provision of an integrated range of services by combining the contact centre

capabilities with response handling services like mailing, scanning and fulfilment coupled with analytics and data processing

solutions.

Key Performance Indicators

2017

2016

£

£

Turnover

3,215,605

3,076,142

Cost of sales

2,306,519

2,185,841

As a % of sales

71.72%

71.05%

Operating costs

607,356

516,687

Operating results

301,730

373,614

The Company had an average of 8, 5 and 74 employees in the administration, sales and Operations respectively during the year.

The current economic environment continues to be challenging and, as a result, cost and margin control are of paramount importance

to both the Company and its clients. With a clear focus around delivering and then measuring the return on investment, both within

the business and on behalf of its clients, we believe we are well placed to prosper in these challenging times.

In order to ensure that the business continues to deliver the highest quality of service, the Company took the decision to consolidate

its two data centres in January - February 2013. This will have the benefit of enabling IT Infrastructure services to be delivered from

one premise, facilitating further integration between contact centre and response handling services.

The outlook for the Company in 2018 is positive, in the last 18 months the Company has taken actions to reduce overheads and

improve its operating margins. The management teams are bedded in and making positive contributions in each area of our business.

However as with all businesses, the uncertainty in the economic environment has the potential to impact any management plan. The

Company's performance is closely linked to the activity levels of its clients but with a wide and numerous client base, the Directors

believe it is well placed to weather the economic conditions within reasonable boundaries.

PRINCIPAL RISKS AND UNCERTAINTIES

Market Risks:

The Company continues to operate in a competitive market with constant pressure on margins. This risk is managed by continuing

efforts to improve efficiency and reduce costs. The Company is dependent on relationship with key customers. The Company

generally does not have long-term agreements with them. A number of contracts are due to be renewed on a short to medium term

basis and there is a limited exposure to the potential loss of business at the time or each renewal. If any of the top customers

significantly reduces the amount of business they place with the Company, the revenue and operating results could be adversely

affected.

Competition:

The Company operates in a competitive market. If the Company does not continue to compete effectively by continuing to provide a

high quality service the Company could lose clients and in consequence operating profits could be adversely affected. The Board has

a number of initiatives to improve productivity. These initiatives focus on identifying more efficient ways of working either through

process improvements or technological enhancements.

The business of the Company may be vulnerable to new and existing competitors and increased price competition and declining

levels of contract renewals. Any of these factors could adversely affect the business and prospects of the Company.

The Company monitors the performance of the business through detailed monthly operational and financial reporting, with

comparison to budgets and updated forecasts being routinely made. In addition the Group maintains regular reviews and dialogue

with the management of each of the Group's businesses.

Employees

The Company is an equal opportunities employer and bases decisions on individual ability regardless of race, religion, gender, age or

disability.

Consultation and communication with employees remains an important focal point and is carried out via a variety of methods

including employee forums, usage of the intranet, emails and team briefings.

Over the year, the Company has invested in management development and succession planning to ensure retention and development

of key individuals and to further progress the opportunities for the future.

Biannual appraisals are undertaken to ensure employees know how they are performing and how performance can be improved

All Company activities support the regulatory environment in which it operates, including treating the customer fairly.

Cashflow

The Company monitors cash flow as a part of its normal activities. Cash positions are monitored daily and forecasts are discussed

with the Board on a monthly basis to ensure that sufficient resources are available to support business growth.

Economic downturn and going concern

The Company monitors client activity forecasts on a monthly basis and therefore has strong visibility of forward revenues for a 3 to 6

month period. As a result, the Board is able to react within sufficient time to reset the cost base appropriately.

The Group monitors the performance of each of its businesses through detailed monthly operational and financial reporting, with

comparisons to budgets and updated forecasts being routinely made. In addition the Group maintains regular reviews and dialogue

with the management of each of the Group's businesses.

At board level, the most important key performance measures are:

- underlying operating profit, calculated on continuing operations excluding exceptional items and one off charges; and

- gross margin, calculated on gross profit as a percentage of revenue.

As a consequence, the directors believe that the company is well placed to manage its business risks successfully despite the current

uncertain economic outlook. After making enquiries to the Group, the directors have a reasonable expectation that the company has

adequate resources to continue in operational existence for the foreseeable future. Accordingly, they continue to adopt the going

concern basis, in preparing this annual report and financial statements.

ON BEHALF OF THE BOARD:

V Robu - Director

28 September 2018

The directors present their report with the financial statements of the company for the year ended 31 December 2017.

DIVIDENDS

The Directors have not recommended a dividend for the year ended 31 December 2017.

DIRECTORS

The directors shown below have held office during the whole of the period from 1 January 2017 to the date of this report.

V Robu

J G Reynolds

DIRECTORS' RESPONSIBILITIES STATEMENT

The directors are responsible for preparing the Strategic Report, the Report of the Directors and the financial statements in

accordance with applicable law and regulations.

Company law requires the directors to prepare financial statements for each financial year. Under that law the directors have elected

to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom

Accounting Standards and applicable law). Under company law the directors must not approve the financial statements unless they

are satisfied that they give a true and fair view of the state of affairs of the company and of the profit or loss of the company for that

period. In preparing these financial statements, the directors are required to:

-	select suitable accounting policies and then apply them consistently;

-	make judgements and accounting estimates that are reasonable and prudent;

-	prepare the financial statements on the going concern basis unless it is inappropriate to presume that the company will continue in business.

The directors are responsible for keeping adequate accounting records that are sufficient to show and explain the company's

transactions and disclose with reasonable accuracy at any time the financial position of the company and enable them to ensure that

the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company

and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

STATEMENT AS TO DISCLOSURE OF INFORMATION TO AUDITORS

So far as the directors are aware, there is no relevant audit information (as defined by Section 418 of the Companies Act 2006) of

which the company's auditors are unaware, and each director has taken all the steps that he ought to have taken as a director in order

to make himself aware of any relevant audit information and to establish that the company's auditors are aware of that information.

AUDITORS

The auditors, Butler & Co LLP, will be proposed for re-appointment at the forthcoming Annual General Meeting.

ON BEHALF OF THE BOARD:

V Robu - Director

28 September 2018

Opinion

We have audited the financial statements of Dataforce Interact Limited (the 'company') for the year ended 31 December 2017 which

comprise the Statement of Comprehensive Income, Balance Sheet, Statement of Changes in Equity, Cash Flow Statement and Notes

to the Cash Flow Statement, Notes to the Financial Statements, including a summary of significant accounting policies. The financial

reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards,

including Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' (United

Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

-	give a true and fair view of the state of the company's affairs as at 31 December 2017 and of its profit for the year then ended;

-	have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and

-	have been prepared in accordance with the requirements of the Companies Act 2006.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our

responsibilities under those standards are further described in the Auditors' responsibilities for the audit of the financial statements

section of our report. We are independent of the company in accordance with the ethical requirements that are relevant to our audit

of the financial statements in the UK, including the FRC's Ethical Standard, and we have fulfilled our other ethical responsibilities in

accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a

basis for our opinion.

Conclusions relating to going concern

We have nothing to report in respect of the following matters in relation to which the ISAs (UK) require us to report to you where:

-	the directors' use of the going concern basis of accounting in the preparation of the financial statements is not appropriate; or

-

the directors have not disclosed in the financial statements any identified material uncertainties that may cast significant doubt about the company's ability to continue to adopt the going concern basis of accounting for a period of at least twelve months from the date when the financial statements are authorised for issue.

Other information

The directors are responsible for the other information. The other information comprises the information in the Strategic Report and

the Report of the Directors, but does not include the financial statements and our Report of the Auditors thereon.

Our opinion on the financial statements does not cover the other information and we do not express any form of assurance conclusion

thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider

whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or

otherwise appears to be materially misstated. If, based on the work we have performed, we conclude that there is a material

misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.

Opinion on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

-	the information given in the Strategic Report and the Report of the Directors for the financial year for which the financial statements are prepared is consistent with the financial statements; and

-	the Strategic Report and the Report of the Directors have been prepared in accordance with applicable legal requirements.

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the company and its environment obtained in the course of the audit, we have not

identified material misstatements in the Strategic Report or the Report of the Directors.

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our

opinion:

-	adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us; or

-	the financial statements are not in agreement with the accounting records and returns; or

-	certain disclosures of directors' remuneration specified by law are not made; or

-	we have not received all the information and explanations we require for our audit.

Responsibilities of directors

As explained more fully in the Directors' Responsibilities Statement set out on page five, the directors are responsible for the

preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the

directors determine necessary to enable the preparation of financial statements that are free from material misstatement, whether due

to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the company's ability to continue as a going concern,

disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors either

intend to liquidate the company or to cease operations, or have no realistic alternative but to do so.

Auditors' responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material

misstatement, whether due to fraud or error, and to issue a Report of the Auditors that includes our opinion. Reasonable assurance is

a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material

misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the

aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial

statements.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's

website at www.frc.org.uk/auditorsresponsibilities. This description forms part of our Report of the Auditors.

Use of our report

This report is made solely to the company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006.

Our audit work has been undertaken so that we might state to the company's members those matters we are required to state to them

in a Report of the Auditors and for no other purpose. To the fullest extent permitted by law, we do not accept or assume

responsibility to anyone other than the company and the company's members as a body, for our audit work, for this report, or for the

opinions we have formed.

Sanjeev Phadke (Senior Statutory Auditor)

for and on behalf of Butler & Co LLP

Chartered Accountants

& Statutory Auditor

Third Floor

126-134 Baker Street

London

W1U 6UE

28 September 2018

TURNOVER

3

3,215,605

3,076,142

Cost of sales

2,306,519

2,185,841

GROSS PROFIT

909,086

890,301

Administrative expenses

607,356

516,687

OPERATING PROFIT

6

301,730

373,614

Interest payable and similar expenses

8

51,343

56,665

PROFIT BEFORE TAXATION

250,387

316,949

Tax on profit

9

-

-

PROFIT FOR THE FINANCIAL YEAR

250,387

316,949

OTHER COMPREHENSIVE INCOME

-

-

TOTAL COMPREHENSIVE INCOME FOR THE YEAR

250,387

316,949

FIXED ASSETS

Tangible assets

10

222,004

249,029

CURRENT ASSETS

Debtors

11

6,419,208

5,901,597

Cash at bank and in hand

29,931

50,033

6,449,139

5,951,630

CREDITORS

Amounts falling due within one year

12

724,598

1,114,863

NET CURRENT ASSETS

5,724,541

4,836,767

TOTAL ASSETS LESS CURRENT LIABILITIES

5,946,545

5,085,796

CREDITORS

Amounts falling due after more than one year

13

1,680,367

1,070,005

NET ASSETS

4,266,178

4,015,791

CAPITAL AND RESERVES

Called up share capital

15

1

1

Retained earnings

16

4,266,177

4,015,790

SHAREHOLDERS' FUNDS

4,266,178

4,015,791

The financial statements were authorised for issue by the Board of Directors on 28 September 2018 and were signed on its behalf by:

V Robu - Director

Called up

share

Retained

Total

capital

earnings

equity

£

£

£

Balance at 1 January 2016

1

3,698,841

3,698,842

Changes in equity

Total comprehensive income

-

316,949

316,949

Balance at 31 December 2016

1

4,015,790

4,015,791

Changes in equity

Total comprehensive income

-

250,387

250,387

Balance at 31 December 2017

1

4,266,177

4,266,178

Cash flows from operating activities

Cash generated from operations

1

44,985

(2,215

)

Interest paid

(51,343

)

(56,665

)

Net cash from operating activities

(6,358

)

(58,880

)

Cash flows from investing activities

Purchase of tangible fixed assets

(12,159

)

(79,829

)

Sale of tangible fixed assets

-

5,217

Net cash from investing activities

(12,159

)

(74,612

)

Cash flows from financing activities

Capital repayments in year

(1,585

)

(1,903

)

Net cash from financing activities

(1,585

)

(1,903

)

Decrease in cash and cash equivalents

(20,102

)

(135,395

)

Cash and cash equivalents at beginning of year

2

50,033

185,428

Cash and cash equivalents at end of year

2

29,931

50,033

1.	RECONCILIATION OF PROFIT BEFORE TAXATION TO CASH GENERATED FROM OPERATIONS

2017

2016

£

£

Profit before taxation

250,387

316,949

Depreciation charges

39,184

21,585

Finance costs

51,343

56,665

340,914

395,199

Increase in trade and other debtors

(517,611

)

(670,219

)

Increase in trade and other creditors

221,682

272,805

Cash generated from operations

44,985

(2,215

)

2.	CASH AND CASH EQUIVALENTS

The amounts disclosed on the Cash Flow Statement in respect of cash and cash equivalents are in respect of these Balance

Sheet amounts:

Year ended 31 December 2017

31/12/17

1/1/17

£

£

Cash and cash equivalents

29,931

50,033

Year ended 31 December 2016

31/12/16

1/1/16

£

£

Cash and cash equivalents

50,033

185,428

1.	STATUTORY INFORMATION

Dataforce Interact Limited is a private company, limited by shares , registered in England and Wales. The company's

registered number and registered office address can be found on the Company Information page.

2.	ACCOUNTING POLICIES

Basis of preparing the financial statements

These financial statements have been prepared in accordance with Financial Reporting Standard 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland" and the Companies Act 2006. The financial statements have been prepared under the historical cost convention.

The financial statements have been prepared on a consistent basis in accordance with applicable Accounting Standards in the

United Kingdom, and in compliance with the Companies Act 2006. A summary of the principal accounting policies is set out

below.

Related party exemption

The company has taken advantage of exemption, under the terms of Financial Reporting Standard 102 'The Financial

Reporting Standard applicable in the UK and Republic of Ireland', not to disclose related party transactions with wholly

owned subsidiaries within the group.

Turnover

Turnover is recognised over the period of each contract on a time apportionment basis, having regard, where appropriate, to

the activity levels required by the contractual terms. Turnover relates solely to services provided to clients during the period

and is stated net of value added tax. No credit is taken to the profit and loss account in respect of receipts for services to be

rendered in subsequent accounting periods. Amounts received for this are credits to deferred income.

Tangible fixed assets

Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life.

Improvements to property

-

over the lease term

Plant and machinery

-

4 - 8 years

Office equipments, fixtures & fittings

-

3 - 10 years

Tangible fixed assets are stated at cost, net of depreciation and any provision for impairment.

Taxation

Taxation for the year comprises current and deferred tax. Tax is recognised in the Statement of Comprehensive Income,

except to the extent that it relates to items recognised in other comprehensive income or directly in equity.

Current or deferred taxation assets and liabilities are not discounted.

Current tax is recognised at the amount of tax payable using the tax rates and laws that have been enacted or substantively

enacted by the balance sheet date.

Deferred tax

Deferred tax is recognised in respect of all timing differences that have originated but not reversed at the balance sheet date.

Timing differences arise from the inclusion of income and expenses in tax assessments in periods different from those in

which they are recognised in financial statements. Deferred tax is measured using tax rates and laws that have been enacted

or substantively enacted by the year end and that are expected to apply to the reversal of the timing difference.

Unrelieved tax losses and other deferred tax assets are recognised only to the extent that it is probable that they will be

recovered against the reversal of deferred tax liabilities or other future taxable profits.

Hire purchase and leasing commitments

Operating leases

Rentals under operating leases are charged to the profit and loss account on a straight line basis over the lease term, even if

the payments are not made on such a basis. Benefits received and receivable as an incentive to sign an operating lease are

similarly spread on a straight line basis over the lease term, except where the period to the review date on which the rent is

first expected to be adjusted to the prevailing market rate is shorter than the full lease term, in which case the shorter period

is used.

Finance lease

Assets held under finance leases, which confer rights and obligations similar to those attached to owned assets, are

capitalised as tangible fixed assets and are depreciated over the shorter of the lease terms and their useful lives. The capital

elements of future lease obligations are recorded as liabilities, while the interest elements are charged to the profit and loss

account over the period of the lease to produce a constant rate of charge on the balance sheet of capital repayments

outstanding. Hire purchase transactions are dealt with similarly, except that assets are depreciated over their useful economic

lives.

Pension costs and other post-retirement benefits

The company operates a defined contribution pension scheme. Contributions payable to the company's pension scheme are

charged to profit or loss in the period to which they relate.

Going concern

The Directors consider it appropriate to adopt the going concern basis in preparing the annual financial statements.

3.

TURNOVER

Segmental analysis

a) By class of business

2016

2016

£

£

Customer communication handling services

3,215,605

3,076,142

b) By geographical area

The Company's turnover, by destination, was all within the United Kingdom.

4.	EMPLOYEES AND DIRECTORS

2017

2016

£

£

Wages and salaries

1,378,589

1,418,209

Social security costs

132,680

116,745

Other pension costs

23,517

13,227

1,534,786

1,548,181

The average number of employees during the year was as follows:

2017

2016

Support

8

4

Sales

5

86

Operations

74

-

87

90

5.	DIRECTORS' EMOLUMENTS

2017

2016

£

£

Directors' remuneration

-

-

None of the Directors received any remuneration for their qualifying services as Directors in the current or preceding

financial year.

6.	OPERATING PROFIT

The operating profit is stated after charging:

2017

2016

£

£

Hire of plant and machinery

62,040

57,305

Depreciation - owned assets

39,184

21,585

Operating lease rentals – land & buildings

215,747

189,743

7.	AUDITORS' REMUNERATION

2017

2016

£

£

Fees payable to the company's auditors for the audit of the company's financial statements

10,000

9,900

The audit remuneration of £10,000 (2016: £9,900) includes fees of £nil (2016: nil) for non- audit services.

8.

INTEREST PAYABLE AND SIMILAR EXPENSES

The interest payable in respect of lease and loan interest charged to profit and loss accounts is as follows:

Finance lease and hire purchase agreements: £533 (2016: £763), loan interest is £47,443 (2016: £48,912) and other interest

is £3,366 (2016: £6,989).

9.

TAXATION

Analysis of the tax charge

No liability to UK corporation tax arose for the year ended 31 December 2017 nor for the year ended 31 December 2016.

Reconciliation of total tax charge included in profit and loss

The tax assessed for the year is lower than the standard rate of corporation tax in the UK. The difference is explained below:

2017

2016

£

£

Profit before tax

250,387

316,949

Profit multiplied by the standard rate of corporation tax in the UK of 19% (2016 - 20%)

47,574

63,390

Effects of:

Expenses not deductible for tax purposes

-

274

Capital allowances in excess of depreciation

(12,905

)

(19,373

)

capital allowance

Group relief

(34,669

)

(44,291

)

Total tax charge

-

-

10.	TANGIBLE FIXED ASSETS

Office

Improvements

equipments,

Assets in

to

Plant and

fixtures

course of

property

machinery

& fittings

constructions

Totals

£

£

£

£

£

COST

At 1 January 2017

11,331

127,128

674,012

222,664

1,035,135

Additions

-

-

12,159

-

12,159

At 31 December 2017

11,331

127,128

686,171

222,664

1,047,294

DEPRECIATION

At 1 January 2017

11,331

127,128

647,647

-

786,106

Charge for year

-

-

20,629

18,555

39,184

At 31 December 2017

11,331

127,128

668,276

18,555

825,290

NET BOOK VALUE

At 31 December 2017

-

-

17,895

204,109

222,004

At 31 December 2016

-

-

26,365

222,664

249,029

Included in the net book value of tangible fixed assets is £Nil (2016: £Nil) held under finance leases and hire purchase

agreements. The depreciation charge on these assets during the year was £Nil. (2016: £453).

11.

DEBTORS

2017

2016

£

£

Amounts falling due within one year:

Trade debtors

410,005

404,404

Other debtors

44,914

46,243

Prepayments and accrued income

96,488

114,521

551,407

565,168

Amounts falling due after more than one year:

Amounts owed by group undertakings

5,867,801

5,336,429

Aggregate amounts

6,419,208

5,901,597

12.

CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR

2017

2016

£

£

Finance leases (see note 14)

1,800

1,585

Trade creditors

332,758

594,474

Social security and other taxes

37,557

39,239

VAT

136,732

145,117

Other creditors

52,960

181,830

Pension

2,240

3,933

Accruals and deferred income

160,551

148,685

724,598

1,114,863